Tag Archives: service

Focus and changes

Welcome back! Coffee’s always on around here. Pull up your favorite chair and a grab a cup. Enjoy your visit today! And don’t forget to stop back by again soon. Lately I have been doing a lot of thinking on … Continue reading

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Is the customer always right?

This morning I happened upon a great article about customer service over at Alexander Kjerulf’s website and thought I’d talk about that a little bit today too. Alexander’s article, “Top 5 Reasons ‘The Customer is Always Right’ is Wrong” echoes … Continue reading

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